Invesco Client Service Representative reviews

4.5

89% would recommend to a friend

(63 total reviews)
avatar

Andrew Schlossberg

100% approve of CEO

77% positive business outlook

Client Service Representative employees have rated Invesco with 4.5 out of 5 stars, based on 63 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have an excellent working experience there. Invesco is rated 21% above average by Client Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

63 reviews
1.0
May 17, 2018
Recommend
CEO approval
Business Outlook

Pros

-Paid Time Off is pretty nice compared to other companies. 15 Vacation Days, 7 Sick Days, 2 Personal Days, + Paid National Holidays. You don't have to wait for the vacation days to accumulate, you basically get them all up front. - Once you're clocked out, you don't have to worry about doing any "work" at home. Pretty nice work/life balance.

Cons

- Very low pay compared to other companies in the industry (I guess thats why they try to make it up with giving you so much time off). You're basically starting off making less than INTERNS. The company always boasts about performing so well and all the big bonuses are clearly only going to the higher ups who already make more than enough. - Management plays favors, lots of politics internally. You can basically get away with anything if you kiss up to your Supervisor or Director. Bad for those who aren't raised to act in that kind of behavior because there are some exceptionally qualified people who have been there for over 5-10 years that are still working in the same entry level position while there are others who just started 1-2 years ago and already getting promoted to management/other departments. Pretty sad. - Extremely micro-managed - If you want to be treated like you are in high school again, this position is for you. Supervisors and Team Leads are extremely power hungry and watch over everything you do from what time you clocked in/out, what time you take off for breaks, and how long you have been away from your desk. They will also call you out about it. - Aside from your paycheck, don't expect the company to give you anything more. They don't do anything to show appreciation to their employees even during the holidays.

3.0
Oct 12, 2017
Recommend
CEO approval
Business Outlook

Pros

The people there are awesome. They try so many things to keep the moral high and you build such strong friendships. Free coffee/tea/pop is a nice bonus. Free health benefits. Good amount of vacation/sick time. Clean and modern office building. Personalized work areas - not just a plain cubicle.

Cons

The position is way too stressful for a certain type of person. During the busy months the need to stay on the phones and get call after call can make one go mental. High stress situations involving death, incorrect trades, fixing other's mistakes, research and follow up being needed for complex situations. Grading and having your calls listened to and discussed. You feel like you're constantly under a microscope. Lowest salary for the type of industry. As far as I know, you start at $28,500. That sounded great (considering the pros i mentioned above) until you start doing the job. I understand why many people leave.

4.0
Oct 2, 2017

Good

Recommend
CEO approval
Business Outlook

Pros

Best Reasons - Great company culture, benefits, lunch room

Cons

Cons are major info retention in a short space of time, long hours, stressful phone calls at times

Viewing 52 - 54 of 63 Reviews

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