Itemize reviews

3.9

68% would recommend to a friend

(16 total reviews)

James Thomas

83% approve of CEO

61% positive business outlook

Itemize has an employee rating of 3.9 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Itemize employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews
5.0
Nov 14, 2016

A Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Itemize allows a lot more flexibility and benefits than most start-ups offer. Between the generous amount of PTO and the ability to work remote when necessary, Itemize is a great company from a benefits standpoint. The CEO and Management have immense vision, and that is to become the Google of Payment Documents. With its focus on middle market business, API clients and financial institutions, Itemize is well on its way to achieving its vision. As far as anyone being disrespectful, my experience has been that everyone is in management is open to suggestions on improvement and criticism - as long as it's constructive. The management is very passionate about the work Itemize is doing and that comes off each and every day.

Cons

No real cons. It's hard work, but that's how start-up life is, be prepared to work hard and keep up, this company isn't looking for anything but A Players.

2.0
Sep 27, 2016

Lack of Vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work was interesting and challenging at times. Good set of co-workers. Hours aren't bad.

Cons

Culture is bipolar because employees want one thing, but management enforces something different, so morale was low. A review from 3 years ago said that the CEO was disrespectful to employees - nothing has changed since then - except that the vision for the company is less clear.

avatar
Itemize Response
9y
Itemize is almost a completely flat organization. The voice of the team is that of management, with the exception that management will remind the team to keep an eye on revenue, which is after all, why the business is, well, in business. I'm sorry that this reviewer felt that the vision was less clear. The vision is actually stronger than ever: Itemize is the receipts and payments document processing platform for banks and payment institutions. To borrow from a more famous vision - Itemize aims to process all the world's receipts. We do this with AI and ML and our products help with expense management, compliance, and tax processes.
3.0
Sep 26, 2016
Recommend
CEO approval
Business Outlook

Pros

The workload was dependent on multiple facets, all of which relied on the persons ability. A very startup culture, very fluid and always work available. Small teams.

Cons

Lack of communication and very childish antics caused teams to stay within silos or allow too much authority outside of managements ability to control. High turnover rate with very little handoff. Due to silos, work is halted and slowed down due to a persons absence. Point of the matter is that communication and trust needs to be worked on. Ego and power trips abound.

avatar
Itemize Response
9y
Thanks for the review. Risk Management processes are, well, in process. The company offers the following benefits: generous PTO (20 days minimum, with carry over) + 9 holidays, health, vision, dental, short term disability, and transportation benefits. An HR department is a luxury that many start ups can't carry until revenues bring the business to break even. However, Itemize does employ a full service outsourced HR vendor. with fully staffed on call help team.
Viewing 10 - 12 of 16 Reviews

Glassdoor has 20 Itemize reviews submitted anonymously by Itemize employees. Read employee reviews and ratings on Glassdoor to decide if Itemize is right for you.