Itron Senior Program Manager reviews

4.1

97% would recommend to a friend

(5 total reviews)
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Tom Deitrich

Not enough data to show CEO approval

97% positive business outlook

Reviews by job title

5 reviews
2.0
May 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Great peers, managers, director to work for. Interesting projects: customer-focused, data center infrastructure builds, compute/storage/network and security, change management (primary focus a lot of the time), and Work From Home. Highly technical application and hardware-wise, and a lot of responsibility (many millions of dollars that directly affect customers, customers' customers, and the company's bottom line).

Cons

50-, 60-, 80-hour weeks, weekend work, getting beaten up on deployments/upgrades depending on customer. Our organization for 4 years straight kept the rest of the company afloat and profitable while the rest of the company lost money, yet we didn't get raises or bonuses for years and were STILL expected to put in 50-, 60-, 80-hour weeks month in/month out and year in/year out. NO and I mean ABSOLUTELY NO celebration of victories or acknowledgement of what our group (PMO and Technical Operations) did to bring in the revenue that made the company profitable year after year after Itron bought Silver Spring Networks. MAYBE, at the most, a half-hearted "thank you" during a year-end town hall. No holiday celebrations. No team-building lunches or dinners, let alone days at a park, beach, train ride, etc. NO DOWNTIME from working from 4:30 in the morning until 11 PM at night on deployments. Only: What is the next upgrade or installation you're going to be doing? Granted, in our Program Management team the managers did acknowledge the good work done, but bonuses? Raises? Recognition for the good work done outside of team meetings? NOTHING! It took me months to decompress from the pressure cooker after I left. PTSD big time. AND, if you make a lot of money in your position, be prepared to be laid off and Eastern European Pgm Mgrs hired in your place. It's ALL about $$$ at Itron. People? Pfffftttt! Their thought is they can always hire someone for less money elsewhere. And, that is no matter how good you are or how much you contribute. I cannot, in good conscience, recommend working at Itron unless you're young and energetic, and want to gain Change Management experience. And VERY LITTLE chance for advancement. I tried for years to move over into other groups to no avail. Apparently, being a top performer in your group with proven ability to think and work tactically and strategically is of little use to other PMOs and organizations in Itron.

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Itron Response
4y
Thank you for sharing your perspective. Itron strives to provide a flexible work model and strong work-life balance. As part of supporting a strong work-life balance, we have added resources and training for employees and managers to advance their skills and career. If you would like to share more about the types of recognition and work-life balance that would be most meaningful to employees, please contact us at ItronGlassdoor@itron.com.
3.0
Aug 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Interesting, Challenging work, Great immediate management (Manager, Director, VP)--the best I've worked with thus far in a long career, flexible work schedule/work remotely, dedicated technical operations and deployment folks

Cons

Exec/C-suite in eastern Washington don't get Silicon Valley work style/expectations, huge brain drain since Silver Spring Networks was acquired by Itron, compensation and bonuses lacking--especially for those of us regularly working 50, 60, 80 a week and weekends, management thinks simply a little hiring in less expensive regions (South Asia, Eastern Europe) will make up a vast shortfall in knowledge and experience due to brain-drain, Exec/C-suite refuses to recognize the reality/cause and effect of having teams constantly working is having on moral and people leaving

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Itron Response
5y
Thanks for providing your feedback. It sounds like there are two concerns – compensation and long hours. We strive to be competitive with our compensation while balancing the performance of the company. Sometimes there can be projects with deadlines that require longer hours. If you would like to provide more insight, please reach out at ItronGlassdoor@itron.com
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