Where to start? During the interviews I was lied to about training and benefits. There is no training other than a really long unedited video, which is from the customers perspective. Nothing to do with troubleshooting. Their benefits are the worst in the Springs. There was no choice, either you take the high deductible, or no insurance. I have paid more out of pocket with this plan than I have in the previous 10 years of employment. It's almost as if we were hired to just put butts in the seats. There is really no good plan for employee recognition, other than the ability to give someone 6 dollars a month. The employees pretty much rule the roost, and there are a few who really take advantage of that. Management really has no clue what is going on. The names of the products change constantly. So good luck with the customers trying to figure that out. The saying is it will take you at least a year to get a grasp on your job. There is also the standard "You're salary so we expect you to be able to work outside of work hours, but if playing the Salary card benefits you, you wil get lectured." If I could rate this company as no stars, I would.
