J. Crew reviews

3.8

67% would recommend to a friend

(4,331 total reviews)
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Libby Wadle

69% approve of CEO

43% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Sep 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Fun work environment Advancement opportunities Great employee purchase programs Solid starting salary Straightforward sales goals

Cons

Retail hours (i.e. nights, weekends, overnights) Long shifts on your feet Clientele can be a bit pretentious

5.0
Sep 9, 2014

Truly a great place to work

Recommend
CEO approval
Business Outlook

Pros

Management is great and very approachable. They really work to build a team that cares about J.Crew as a brand and represents the company well. Everyone gets along for the most part and it's actually enjoyable to go to work. They're also really flexible about working around scheduling issues. I was able to change my schedule every semester while a full-time college student and they didn't get upset about it, they actually were super supportive. They provide training throughout the year and are good about keeping employees in the know about corporate changes. Also, the discount is a huge benefit and they offer a number of other benefits even to part-time employees. Overall, J.crew a really great company to work for!

Cons

On call shifts can be frustrating. Also, a shortage of hours during the spring and summer.

5.0
Sep 9, 2014
Recommend
CEO approval
Business Outlook

Pros

30% employee discount, including gift cards and 50% off clearance. I had to leave a few times for Army National Guard service, and each time I came back they were excited to bring me back on as soon as I wanted to come back to work. This is the kind of place where if I was having a bad day and thought about calling in sick, I always made myself go to work, not because I was afraid of getting in trouble for not coming in, but because I knew that going in to work would make me feel better. The store management actually cared about us, whenever I was having an off day I could always talk to my management about it and they would be there to listen and to offer advice, whether it had to do with work or personal life.

Cons

The Store Director left for another company, and her replacement (brought in from another company) was AWFUL. There were several people in assistant management positions within the company that wanted the position and would have been great at it, but they were passed up.

Viewing 3757 - 3759 of 4,331 Reviews

Glassdoor has 4,468 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.