J. Crew reviews

3.8

67% would recommend to a friend

(4,333 total reviews)
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Libby Wadle

69% approve of CEO

43% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,333 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Nov 17, 2013

Not Your Average Retail Job

Recommend
CEO approval
Business Outlook

Pros

I loved working at J. Crew as a seasonal employee. My managers increasingly gave me more autonomy and responsibility as the years progressed, and my hard work was rewarded with a raise and consistent schedule (even during times when store hours were low). Because of J. Crew, I learned how to provide excellent customer service and maneuver tough situations with difficult customers.

Cons

In my store, there was definitely an employee hierarchy. Some employees, like myself, received many hours per week, while others rarely got scheduled to work. It is tough for new hires to prove themselves because they typically work approximately one shift per week.

4.0
Nov 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Great employee discounts were definitely the best thing about the job. 30% off of everything and 60% off on select items. Also all sale items are 50% off of sale price for employees.

Cons

The normal cons of working in retail. Sometimes the hours are very long and the holiday season can be a nightmare but management does their best to make it as easy as possible.

4.0
Nov 13, 2013

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

-Great environment to work in -Upbeat people -Unbeatable customer service -Positive energy

Cons

-Sometimes SPH might seem unrealistic

Viewing 3805 - 3807 of 4,333 Reviews

Glassdoor has 4,471 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.