J. Crew reviews

3.8

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Feb 12, 2014
Recommend
CEO approval
Business Outlook

Pros

IT is responsive with updated systems that rarely crash; HR department maintains a neutral position in challenging situations and offers more assistance in problem-resolution than I've seen elsewhere

Cons

Management unprofessional and political; poor training; lack of accountability from management for their actions; compensation (input) is reflected in the quality of the output...needs attention

4.0
Feb 12, 2014

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Jcrew is a great company and in my store particularly, management is very supportive and understanding as far as flexibility with scheduling goes. The company is great with educating staff regarding new lines and products which makes our jobs much easier.

Cons

It is becoming more difficult to get hours as hours given to stores are continuously being cut to cut costs overall, and as with all retails jobs work-life balance is sometimes difficult due to inconsistent hours

4.0
Feb 11, 2014

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Fun to work at, most people were easy to get along with. A lot of training with hands on to the clothing style influences.

Cons

A lot of pressure to push yourself onto every single person that walks through the door. Can make you feel like you're being annoying.

Viewing 3910 - 3912 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.