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      J. Crew

      Engaged Employer

      J. Crew reviews

      3.9

      70% would recommend to a friend

      (4,325 total reviews)
      avatar

      Libby Wadle

      77% approve of CEO

      46% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.5

      Senior management

      3.5

      Compensation and benefits

      3.2

      Career opportunities

      J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Apr 27, 2013

      Sales- Associate

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is great, as a sales associate you get an hourly plus commission. You also get an amazing discount and when I mean amazing I mean AMAZING. You get 60% off new items, 50% off sales and somewhere below for the rest. Most employees are very friendly and the clothing is beautiful.

      Cons

      They are not flexible with hours. As a student it is hard to have this job if you are doing anything else. They expect you to work 30 hrs a week and rarely let me off when I requested. I once asked for a vacation 4 months in advance and I did not get all 3 days off. That's an easy request and they were not helpful. Honestly there is a rank for who gets off and who doesn't, they should hire more employees in order to avoid this issue. Its sad because I loved the brand and the people but as a part time associate the scheduling just isn't reasonable with this company.

      4.0
      Apr 15, 2013

      Fun job with great training, although low pay

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      They really have implemented an amazing 'sales associate' training program. I had worked in sales before, but after 15-20 hours of paid training, you gain a deep understanding of the product you're selling, and a number of extremely transferable sales skills. The company also clearly wants frequent feedback from the employees, and the managers at the store I worked at definitely had my back. I felt valued as an employee.

      Cons

      Pays not great. Otherwise pretty good work environment. I only left because I was going back to school.

      5.0
      Apr 14, 2013

      One of the hottest retailers to be working for at the moment

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast-paced environment that allows you to meet and help a variety of different personalities. Management really emphasizes that we all work together as a team and communicate effectively, which makes everything run pretty smoothly, even during holiday. I was able to move from support to associate within 6 months, which was a great way to go. Knowing how the back/stock and register end works has really helped me as a seller. I have one of the greatest management teams, and they've been extremely accommodating with my college class schedule.

      Cons

      The holiday season can be really, really tough to get through. I worked the four days before and two days after Christmas without a break, and it was pretty brutal. And immediately after holiday, hours drop off almost completely, which I didn't mind with my homework, but it really hurt some of the other employees.

      Viewing 4036 - 4038 of 4,325 Reviews
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      ReviewsJ. Crew reviews

      Glassdoor has 4,462 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.