J. Crew reviews

3.9

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

77% approve of CEO

46% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jul 28, 2010
Recommend
CEO approval
Business Outlook

Pros

-Great discount -Good brand -Good people

Cons

Not much opportunity for advancement for those in the retail stores. Promotions seem to be given to a select few. You rarely know your schedule in advance, so hard to schedule anything. Schedule is a moving target as Corporate likes to micro-manage the stores hours Retail employees are definitely the step children of the company.

4.0
Jul 11, 2010

Flexible & Fun

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

J. Crew management is very flexible when it comes to your schedule. The environment is very relaxed but everyone typically has a desire to work hard and help customers. The discount is AWESOME.

Cons

In the past management isn't always the best with communicating with each other. You might get certain information from Manager A and conflicting information from Manager B.

4.0
Apr 12, 2010

Good Commission, Discounts

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No caps on commission for sellers, awesome employee discounts, opportunities for internal promotions. If you're a top salesperson, J.Crew is happy to acknowledge and reward that.

Cons

The typical downsides of retail: lots of standing, occasional fiesty customers. Some managers are less competent or understanding of conflicts than others.

Viewing 4039 - 4041 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.