J. Crew reviews

3.9

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

77% approve of CEO

46% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jul 24, 2025

Positive experience

Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Commission offered and reasonable workload

Cons

Store open quite late so can be unsociable

5.0
Aug 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Great culture, managers were very friendly.

Cons

Toronto locations are closed, training program could be a bit better.

3.0
Jan 18, 2024

Mediocre

Recommend
CEO approval
Business Outlook

Pros

Merchandise discounts, good work location.

Cons

Long hours and little appreciation from upper management

Viewing 4045 - 4047 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.