J. Crew reviews

3.9

72% would recommend to a friend

(4,323 total reviews)
avatar

Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Oct 11, 2011

Learning Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

J.Crew offers so many benefits and awards emplyees in more ways that I can count. - paid time off, incentives for working extra hours, incentives for receiving 100% on audits, etc. Most managment takes time to sit and go over job performance and audits to offere ways to improve. There are always job postings for opportunities to be promoted.

Cons

To be employed at the call center - you must work at least one weedend day (ie saturday or sunday) this takes a lot of time away from family. Also, the only day J.Crew call center is closed is on Christmas Day - if you don't get approved time off for Thanksgiving Day, Christmas Eve or another religious holiday you have to work or take a write up. J.Crew just assumes people don't travel during the holiday and certainly are not understanding during the season. JCrew is not lenient for extended sick days- i was close to being fired because I was very sick. I brought in12 doctors notes ranging from my dr to gastroenterologists about having tests & needing time off for being sick and I was still written up - HR and management wouldn't budge.

4.0
Oct 11, 2011
Recommend
CEO approval
Business Outlook

Pros

Surrounded by great clothes and fashion sense. The store keeps you in a positive mindset. The employee discount is GREAT and employees get an allotment to spend on work clothes.. free! :) Amazing.

Cons

Unpredictable hours. Scheduling conflicts are unforgiving. Short work shifts. Meal breaks are unpaid. Dress code is strict (head to toe)

4.0
Oct 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Love the people, The clothing, The laid back feel of J. Crew, Work is FUN! Working with people who are all from different places, ethnicities, backgrounds really makes you feel comfortable and not out of place at all.

Cons

little to no pay! discouraging that there will never be a chance to excel within the company, i feel this is the reason that most employees leave after a short amount of time. Sales Associates should be rewarded for their major accomplishments.

Viewing 4210 - 4212 of 4,323 Reviews

Glassdoor has 4,460 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.