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      J. Crew

      Engaged Employer

      J. Crew reviews

      3.9

      72% would recommend to a friend

      (4,324 total reviews)
      avatar

      Libby Wadle

      81% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Reviews by job title

      4K reviews
      4.0
      Oct 20, 2012

      J.Crew is a fun, relaxed working environment.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company offers a fun and relaxed working environment. The associates and managers are also great. The brand itself has elevated itself over the years, and the clothing gets better with each season.

      Cons

      The only problem I have is the pay. No matter the starting salary or job performance, there isn't much improvement in hourly wages.

      3.0
      Oct 12, 2012

      Good times, Bad times

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pretty good merchandise Great brand partnerships (Barbour, Alden, Red Wing, New Balance, Baracuta, Timex) Mickey is THE MAN! Love that guy! We had fun at work (although I hear there's a new regime that has outlawed fun in NYC stores)

      Cons

      I have one complaint: I worked in NYC so people from JCrew Corporate came in to our store all the time (weekly visuals walk throughs for starters). Invariably they were arrogant and treated us with total disdain and contempt. They didn't seem to know or care about how the floor actually functioned because they never came in on a crazy Saturday afternoon. We actually had one guy from 770 (Corp office) that would come into our store, lock himself in the manager's office for several hours and watch the security monitors looking for employee violations (didn't fold enough, didn't replenish enough, forgot to clean out a fitting room, etc). Functionally speaking there are so many instances of abject failure that I can not list them in the space provided here. From merchandising to design, quality assurance, planning, allocation and distribution I've got examples of incompetence by them all. And yet they all think they are God's gift to retail in whatever capacity they serve. In general their attitude is deplorable towards floor associates.

      5.0
      Oct 8, 2012

      Great for College Student/Part-time work

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being a college student, I can't say I would rather work anywhere else. Retail can be labeled "boring", but it's only a part-time job, and the pay is above average. The people I work with are great, with a good mix of college graduates, current college students, and some mid 40's women working at my current location. Willing to work with schedules; very flexible. Shifts range from 4 to 6 hours for associates usually.

      Cons

      No real cons, considering its a well paying part-time job.

      Viewing 4249 - 4251 of 4,324 Reviews
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      ReviewsJ. Crew reviews

      Glassdoor has 4,461 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.