J. Crew reviews

3.9

72% would recommend to a friend

(4,324 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Jun 22, 2012

Love J.Crew

Recommend
CEO approval
Business Outlook

Pros

hours can be amazing coworkers at this location are outstanding discount helps location scheduling can be great--depends on on-call shifts customers management is great!

Cons

on-call shifts holiday hours (typical) customers who aren't grateful of the service they receive sales goals not enough people working at the right time

3.0
Jun 15, 2012

Cool atmosphere, terrible scheduling

Recommend
CEO approval
Business Outlook

Pros

Management are nice and friendly and fairly flexible, including some senior management who will pop in from time-to-time, decent staff discount

Cons

Hours are horrendous, scheduling completed weekly and at times only 1-2 days before the week begins, heavy use of "On Call" shifts meaning you never know if you'll actually pick up hours or not, and there is no hesitation by management to simply not schedule you for a week. Wages are low, associate commission is almost non-existant, and bonuses are only received when store meets plan (which is not always realistic).

Viewing 4261 - 4263 of 4,324 Reviews

Glassdoor has 4,461 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.