J. Crew reviews

3.9

72% would recommend to a friend

(4,321 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Jul 28, 2025

Just Hired

Recommend
CEO approval
Business Outlook

Pros

Great team - everyone is very friendly Love the company's commitment to diversity The customers are reasonably chill The discount is also really cool.

Cons

Nothing comes to mind at this time. Not a ton of hours, but that is fine for now.

4.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Good quality products, employee discount, generally attracts nice customers based on the products that are sold, supportive coworkers

Cons

Management changes created very different work expectations. Not much room for growth

3.0
Jul 24, 2025

Positive experience

Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Commission offered and reasonable workload

Cons

Store open quite late so can be unsociable

Viewing 94 - 96 of 4,321 Reviews

Glassdoor has 4,458 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.