J. Crew reviews

3.9

72% would recommend to a friend

(4,321 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

-Nice customers, most shifts go by fast -Coworkers are welcoming and for the most part easy to get along with - Cute clothes + chances to get superlatives for free product -We still offer a discount for fire victims so it's nice to still be able to help them out

Cons

-Management is very disorganized; they forget when you ask for time off, and there doesn't seem to be proper communication between the store manager and the other managers -They cut hours with no notice even when they promise to give you notice, making some months stressful and leave you scrambling to find another part-time job. - Some of the coworkers are inconsiderate of personal space and volume; I've had many breaks disrupted by people being loud and listening to videos on their phones loudly without headphones. - There's no room for growth - Sometimes it seems like the managers care more about numbers than the customers. Some of the managers are immature at times and rub customers the wrong way.

3.0
Jul 2, 2025
Recommend
CEO approval
Business Outlook

Pros

-pretty office/location -some cool coworkers -hybrid -clothing discounts

Cons

-no real training. confusing when cross functional teams are not on the same page about processes -monotonous&tedious work sometimes. could be more streamlined -atrocious work/life balance -no team outings or bonding activities

Viewing 103 - 105 of 4,321 Reviews

Glassdoor has 4,458 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.