J. Crew reviews

3.9

70% would recommend to a friend

(4,324 total reviews)
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Libby Wadle

77% approve of CEO

46% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
May 3, 2024

Corporate Frat

Recommend
CEO approval
Business Outlook

Pros

Hired as an SA/Stylist and barely lasted two months. The discount is amazing. The managers who hired and trained me were fantastic. They have the hours if you want them.

Cons

There were 4 - 6 different managers on staff at any given time, some on the floor and some in the office. I had no idea who to report to while I was training. Before even training on the sales floor I must have sat through a full day of onboarding which felt excessive as someone who has worked retail before. The whole onboarding and early training process felt repetitive. Once on the sales floor of the men's shop, I felt like I was in a frat house. A lot of masculine energy that at some points felt toxic. As a woman, you know the feeling when a man has their eyes on you and I got that feeling from one of the male managers on staff and it made me feel super uncomfortable.

5.0
Feb 8, 2024

Salary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and people. Dedicated to teaching you the ins and out of the department.

Cons

I would say a bit rigid at times, overall.

3.0
Jan 7, 2024

Changes are coming

Recommend
CEO approval
Business Outlook

Pros

Great people. Great benefits. Hybrid work situation.

Cons

New leadership changed the dynamics of the company.

Viewing 160 - 162 of 4,324 Reviews

Glassdoor has 4,461 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.