J. Crew reviews

3.9

70% would recommend to a friend

(4,324 total reviews)
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Libby Wadle

77% approve of CEO

46% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
May 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Quality, iconic brand. Long time loyal client base.

Cons

Overworked, under paid. Under appreciated. This company has too many overpaid, greedy middle managers who kept trickle down of resources from the store levels which led to loss of quality associate hires and thereby efficiency, customer service, and moral were lost.

2.0
May 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Great discounts, great incentives to sell

Cons

Bad hours and bad communication.

1.0
May 1, 2022

Awful managers

Recommend
CEO approval
Business Outlook

Pros

None, it was a horrible experience.

Cons

If you are ‘in’ thats all that matters. Training is awful. I was told it was sink or swim for an entry level position.

Viewing 172 - 174 of 4,324 Reviews

Glassdoor has 4,461 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.