J. Crew reviews

3.9

70% would recommend to a friend

(4,325 total reviews)
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Libby Wadle

77% approve of CEO

46% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Nov 26, 2021
Recommend
CEO approval
Business Outlook

Pros

The job use to be fun and enjoyable the best when it was run by Micky! When he was in charge we took care of our customers and we were high class store.

Cons

Now it’s all about the stats get customer on and get the customer off the phone quick as possible. It’s all about numbers not the customers any more and it shows and you have all goals met or you get “occurrence “ you get then your fired!

4.0
Sep 21, 2021

Good summer job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount; Flexible hours; Fun team. I’d work there again if I were still in college

Cons

Pressure to hit daily profit goals

Viewing 187 - 189 of 4,325 Reviews

Glassdoor has 4,462 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.