J. Crew Visual Associate reviews

4.3

83% would recommend to a friend

(70 total reviews)
avatar

Libby Wadle

77% approve of CEO

48% positive business outlook

Visual Associate employees have rated J. Crew with 4.3 out of 5 stars, based on 70 company reviews on Glassdoor. This indicates that most Visual Associate professionals have an excellent working experience there. J. Crew is rated in line with the average (within 1 standard deviation) by Visual Associate professionals compared to other employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

70 reviews
3.0
May 28, 2014
Recommend
CEO approval
Business Outlook

Pros

The people you work with are the kind of people you want to hang out with outside of work as well. Everyone is friendly, except the customers. You feel like part of a family.

Cons

The work expectations are above and beyond, especially for merchandisers. Your hours are either early mornings (like 5am) or they are later in the evening, but either way, it is never enough time to get everything expected of you completed. The corporate management has communication issues, and can never decide on what they like, so it is difficult to know the correct way to do anything.

2.0
Apr 23, 2014
Recommend
CEO approval
Business Outlook

Pros

The discounts are amazing. Twice yearly employees receive 75% off of all sale merchandise, online and in store. The benefits packages are nothing to be scoffed at either. Long before most companies implemented same sex partner benefits, J. Crew was ahead of the game by ensuring that (as long as you could prove that you were a couple via financial documents) you and your partner received awesome benefits.

Cons

Almost zero work-life balance. As management, you were expected to come in early (7am) on your days off for meetings. The opportunity for creativity in the store environment is non-existent, even as the visual merchant, I got little say in what I was allowed to do. The amount of work was always more than could be tackled in a 40 hour work week but if you went over on hours, you would receive disciplinary action by the management. The schedules are inconsistent, lots of close/open shifts which make it hard to prepare for the next day. Huge communication gap between upper management and lower management.

Viewing 64 - 66 of 70 Reviews

Glassdoor has 4,471 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.