J.P. Morgan reviews

3.9

73% would recommend to a friend

(24,064 total reviews)
avatar

Jamie Dimon

77% approve of CEO

76% positive business outlook

J.P. Morgan has an employee rating of 3.9 out of 5 stars, based on 24,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J.P. Morgan employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

24K reviews
5.0
Nov 20, 2025

Product Manager

Recommend
CEO approval
Business Outlook

Pros

- Led end-to-end product development of an AI-driven embedded finance platform, enabling partner applications to deliver real-time credit decisions via APIs — reducing loan approval time from days to under 5 seconds. - Defined product vision, strategy, and roadmap aligned with business objectives; collaborated with engineering, data science, and compliance teams to ensure innovation within FCRA, ECOA, and GDPR frameworks. - Partnered with data scientists to design and deploy an explainable ML-based credit-scoring model, achieving 94% predictive accuracy and transparent outputs using SHAP-based interpretability. - Managed a backlog of 40+ features, prioritized initiatives using the RICE framework, and delivered the MVP 20% ahead of schedule while maintaining enterprise-grade reliability and uptime. - Launched a self-service partner dashboard enabling instant API integration, credit analytics, and performance monitoring — improving partner onboarding efficiency by 30%. - Established measurable success metrics and continuous feedback loops, tracking KPIs such as approval-rate lift (+15%), model drift, and partner retention to drive iterative product optimization.

Cons

- Led end-to-end product development of an AI-driven embedded finance platform, enabling partner applications to deliver real-time credit decisions via APIs — reducing loan approval time from days to under 5 seconds. - Defined product vision, strategy, and roadmap aligned with business objectives; collaborated with engineering, data science, and compliance teams to ensure innovation within FCRA, ECOA, and GDPR frameworks. - Partnered with data scientists to design and deploy an explainable ML-based credit-scoring model, achieving 94% predictive accuracy and transparent outputs using SHAP-based interpretability. - Managed a backlog of 40+ features, prioritized initiatives using the RICE framework, and delivered the MVP 20% ahead of schedule while maintaining enterprise-grade reliability and uptime. - Launched a self-service partner dashboard enabling instant API integration, credit analytics, and performance monitoring — improving partner onboarding efficiency by 30%.

4.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- The new building is very nice - Great people to work with, smart and friendly

Cons

- Can feel like a cog in the machine - Sometimes there are slow moving processes

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

It was cool i made a lot of money

Cons

i wanted to work somewhere smaller

Viewing 553 - 555 of 24,064 Reviews

Glassdoor has 28,200 J.P. Morgan reviews submitted anonymously by J.P. Morgan employees. Read employee reviews and ratings on Glassdoor to decide if J.P. Morgan is right for you.