JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Apr 24, 2025
Recommend
CEO approval
Business Outlook

Pros

I liked their flexible hours

Cons

Way too understaffed and expected associated to do multiple things at once which involved leaving the register to walk the floor and then come back to a long line

3.0
Apr 24, 2025

Ehh

Recommend
CEO approval
Business Outlook

Pros

Flexible, easy, sometimes fun, and sometimes the managers are nice

Cons

Not much of a good pay for all the work you do. If you work in merchandise, they will over work you

Viewing 352 - 354 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.