JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
avatar

Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

This is for the years 2013 to 2014. Couldn't go back past 2021 on the drop down menu and I've been self-employed for the last 8 years. Creative, fun, little interaction with customers, backroom office/storage/prep room PT got insurance Flexible hours

Cons

Working holidays, time off restricted between October and February, forcing employees to not be able to travel during holidays, and getting fired if you do.

3.0
Apr 6, 2025
Recommend
CEO approval
Business Outlook

Pros

the hours are flexible and good people

Cons

the pay was not the best

Viewing 385 - 387 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.