JCPenney reviews

3.3

53% would recommend to a friend

(13,526 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Jun 5, 2023

It take time

Recommend
CEO approval
Business Outlook

Pros

You get some the new stuff that come in and there some good workers there.

Cons

Hours will get cut down to nothing . Trails get packed where they will fall down on you and at time it can be hot and hard work for little pay.

1.0
Jun 2, 2023
Recommend
CEO approval
Business Outlook

Pros

The asset protection department is not subordinate to the store manager in anyway. It makes things simple.

Cons

The asset protection philosophy is risk averse and outdated. The company does not care for the safety of its employees, and ignores the feedback from the people on the front lines.

5.0
May 26, 2023

Good place to start

Recommend
CEO approval
Business Outlook

Pros

Management and coworkers were nice. The Store Manager was flexible and chill.

Cons

Micromanagement by whoever was above the General/Store Manager as I was not getting into the Sales Goal (Which in many cases the sales goal was crazy high)

Viewing 388 - 390 of 13,526 Reviews

Glassdoor has 13,867 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.