JCPenney reviews

3.3

52% would recommend to a friend

(13,526 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
5.0
Mar 25, 2025

i love working here

Recommend
CEO approval
Business Outlook

Pros

the management is very kind and the employees are very nice. its a great environment that feels like family and we all care about each other.

Cons

lower end of pay for a hair stylist, less education for stylists than i would like, the store and salon are VERY slow

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Glassdoor has 13,867 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.