JCPenney reviews

3.3

52% would recommend to a friend

(13,527 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Mar 5, 2025

Terrible Corporate Team

Recommend
CEO approval
Business Outlook

Pros

Ok first job. Great employee discount.

Cons

Horrible communication. Corporate has no idea how stores function and it shows. Associates only get recognized if they make credit. Terminally understaffed. Overworking associates disguised as 'cross-training'.

3.0
Mar 5, 2025

Okay job "for now"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and great benefits

Cons

Managment showed favortism to certain staff

5.0
Mar 5, 2025

Pros and Cons

Recommend
CEO approval
Business Outlook

Pros

Flexible work hours Managers work around your schedule Work bonuses

Cons

Little career advancement opportunities Low hourly pay

Viewing 448 - 450 of 13,527 Reviews

Glassdoor has 13,868 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.