JCPenney reviews

3.3

53% would recommend to a friend

(13,533 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Jan 19, 2020

Don't do it

Recommend
CEO approval
Business Outlook

Pros

Employees discount, work with students

Cons

Work to much, less pay

3.0
Jan 19, 2020

Management had bad attitude

Recommend
CEO approval
Business Outlook

Pros

Break times are heavily enforced, work is pretty evenly distributed

Cons

Massive constant push for i-caps, which are hard to get, and the managers can be rude and extremely nitpicky

1.0
Jan 19, 2020
Recommend
CEO approval
Business Outlook

Pros

The coworkers I interact with are wonderful.

Cons

The management is an absolute disaster. I was hired as a part time employee, but they put me in their system as seasonal! This was a massive error on their part, as well as everything else that follows. They let you update your availability online, but then the general manager has to approve it and some times he waits WEEKS. By that time, you are required to work the shifts that they have scheduled you even though it's outside your new availability. For whatever reason, taking all Sundays off is not allowed. They will NOT tell you why. Also, the only thing they care about is getting customers to buy credit cards, and literally nothing else. Managers are rude and expect you to suck it up and deal with it since they have the power. They act like they are above the other employees, and especially the customers.

Viewing 481 - 483 of 13,533 Reviews

Glassdoor has 13,874 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.