JCPenney reviews

3.3

53% would recommend to a friend

(13,527 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Feb 12, 2025

right people, wrong place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

some of the best people I've ever worked with, good vibes all around

Cons

I dont really have anything bad to say except that because of the location, there were times I felt unsafe with people running through with security behind them after robbing other stores inside the mall

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Glassdoor has 13,868 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.