JCPenney reviews

3.3

53% would recommend to a friend

(13,526 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Feb 6, 2025

Wouldn't recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cashier people are super friendly.

Cons

Management is not the best. They focus more on drama instead of helping out their associates when they need it. They also end up punishing people by cutting hours when we tell them about anything that's happening in our personal life.

4.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

good job for high school students, flexible, fun coworkers, lots to do so hours go by quick

Cons

pay could be better, rarely do raises

5.0
Jan 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere Friendly managers all around

Cons

I can’t think of any cons for this place

Viewing 496 - 498 of 13,526 Reviews

Glassdoor has 13,867 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.