JCPenney reviews

3.3

53% would recommend to a friend

(13,526 total reviews)
avatar

Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Jan 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Retailers aren't known for great benefits, but post-pandemic they've gotten better each year (more expensive too but they all do that), culture is great and it's not a management revolving door anymore

Cons

Below average pay compared to similar positions in industries other than retail, if you're already in retail then pay is on par

2.0
Jan 21, 2025

Inconsistent and underpaid

Recommend
CEO approval
Business Outlook

Pros

The work was easy enough and didn't feel monotonous.

Cons

The hours were inconsistent, management was inconsistent, the pay was low

1.0
Jan 20, 2025

Horrible

Recommend
CEO approval
Business Outlook

Pros

Only good thing is flexible hours

Cons

Barely any hours, low pay, horrific management

Viewing 511 - 513 of 13,526 Reviews

Glassdoor has 13,867 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.