JCPenney reviews

3.3

53% would recommend to a friend

(13,529 total reviews)
avatar

Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Dec 24, 2024
Recommend
CEO approval
Business Outlook

Pros

1. some of the associates I worked with 2. product and pricing selection 3. schedule flexibility

Cons

1. unprofessionally dressed and trained associates 2. negative and verbal abuse of associates towards customers 3. unsupportive management 4. increasing theft with no or lone security personnel 5. high turnover rate

Viewing 556 - 558 of 13,529 Reviews

Glassdoor has 13,870 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.