JCPenney reviews

3.3

53% would recommend to a friend

(13,518 total reviews)
avatar

Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

its a good job if ur in high school and need money

Cons

ur not really heard, as long as youre opening credit cards management doesnt care what you do

3.0
Feb 3, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Good environment, wonderful people, ok for high school student

Cons

Limited amount of people, can lead to mounds of work

Viewing 64 - 66 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.