JCPenney reviews

3.3

53% would recommend to a friend

(13,518 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Jan 15, 2026

Overall good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good location and nice view near highway 121 and DNT

Cons

Hope company was doing better

3.0
Jan 14, 2026

Salary

Recommend
CEO approval
Business Outlook

Pros

Salaried job usually works 40 hr week

Cons

Makes paid significantly more than female

Viewing 85 - 87 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.