JCPenney reviews

3.3

53% would recommend to a friend

(13,520 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Nov 24, 2025

Good Job for teens/students

Recommend
CEO approval
Business Outlook

Pros

easy job, managers work with school hours

Cons

can get very busy around holidays, a lot of difficult customers, managers usually side with the customers, too much pressure for credit card sign ups

4.0
Nov 21, 2025

Office

Recommend
CEO approval
Business Outlook

Pros

corporate HQ - in office

Cons

industry is volitile, retail is a tough industry

Viewing 121 - 123 of 13,520 Reviews

Glassdoor has 13,861 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.