JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Feb 9, 2011
Recommend
CEO approval
Business Outlook

Pros

associate discount, friendly staff, but mainly the associate discount. it's the only thing that make it worth all of the drama and poor management you have to deal with.

Cons

POOR MANAGEMENT, no opportunities to advance our career promotions are given to the managers "favorites" specifically those that have a relationship with them out side of the store, minimum wage job with only a .25 raise once a year

2.0
Feb 8, 2011
Recommend
CEO approval
Business Outlook

Pros

I'm young, most of my co workers were older and as you could imagine that can be both good and bad. Training is beautiful. You get paid for it. Pay is cool compared to other places. Discounts are great: for example for black Friday, the discounts JC Penney has for customers, we got a day before black friday so not to get caught up in the rush. Discounts PLUS our employee discounts! Easy to get raises. Very fair. You do more, you get paid more!

Cons

I worked for seasonal. I had another job that gave me few hours so I was looking fir hours when got on board at JCP. I had no idea what I was in for. Sooo not understanding. Not only did we work 10-12hr shifts, but management had us stay way after we were to get off... Just to get yelled and screamed at to hurry. If you were sick? Oh well. I had food poisoning once from food I ate on my break and they told me to go in the break room for about 15mins and I'll be fine. I hated working there.

3.0
Feb 8, 2011

My experience at J.C. Penney was OKAY.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are young and no bills to pay.

Cons

little pay,no advancement,no employee support

Viewing 13288 - 13290 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.