JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Jan 23, 2011
Recommend
CEO approval
Business Outlook

Pros

The employees at this location are very friendly. The management staff (most) are very friendly and understanding when it comes to answering questions and being there when you need them. They are very good about breaks and time off requests and willing to give ample hours, which is always nice after the holiday season. The store manager is a great manager!

Cons

There is one manager there who is very rude and very hard to get along with. Sometimes they take awhile for the schedule to be posted.

5.0
Jan 22, 2011

Outstanding

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is above average and living in Texas is very affordable.

Cons

Nobody leaves, as everybody is happy. Thus, promotions are slow.

Viewing 13294 - 13296 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.