JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
May 13, 2012

A Headache

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My co-workers became some of my closest friends.

Cons

Management could care less if associates want to have a life outside of work. Always asked to do more than asked for little pay and no hours

3.0
May 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Good pay, good training, nice office environment.

Cons

Very disorganized since new management has taken over.

4.0
May 7, 2012

Okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly Co-Workers Supervisors and Managers are mostly cordial Good discount Able to work around your schedule

Cons

Hours fluctuate greatly for part timers Only one or two associates on per shift per department You are sometimes expected to be in three places as once

Viewing 13345 - 13347 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.