JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
5.0
Jan 16, 2012

Overall, a satisfying place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people and a happy, helpful environment. Decent, competitive pay. Management is very appreciative of what you do for them. Time off requests are given fairly.

Cons

Retail hours, often nights and weekends. Schedule doesn't come out far enough ahead of time to allow for good personal planning. Not a lot of opportunity for consistent weekly scheduling.

3.0
Jan 9, 2012
Recommend
CEO approval
Business Outlook

Pros

I worked with a great, friendly team of employees, the job was never too boring, and the management in the store respected the team.

Cons

There wasn't the best communication between management and employees. It also didn't have the best pay as my old job I was making quite more for doing less.

Viewing 13390 - 13392 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.