JCPenney reviews

3.3

52% would recommend to a friend

(13,523 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Apr 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits aren't fabulous, but they are better than nothing. Employee discounts Some of my coworkers were great...and the rest of them like to steal customers!

Cons

Low Pay Sometimes crappy hours It's retail. Being on commission blows, especially if you have cutthroat coworkers who like to steal customers

5.0
Apr 7, 2010
Recommend
CEO approval
Business Outlook

Pros

J.C. Penney offers great benefits, flexible hours and a warm working enviornment. It is a great place to work. If you have a problem, the open door policy of the managers is great. The 20% employee discount is fantastic!

Cons

The pay could be a little better and the time in between potential raises could be less. But all in all it is a very stable, good place to work.

3.0
Apr 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Employee discount, management allowing you to take time off, work environment is pretty relaxed, most management is nice to work with, co workers are fun.

Cons

Hours will be cut, cut, cut until you're forced to get a 2nd job. Corporate office management has no idea about the type or amount of work that goes on in the actual stores so they make decisions that poorly affect store performance.

Viewing 13408 - 13410 of 13,523 Reviews

Glassdoor has 13,864 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.