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      JCPenney

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      JCPenney reviews

      3.3

      52% would recommend to a friend

      (13,525 total reviews)
      avatar

      Marc Rosen

      63% approve of CEO

      37% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      2.9

      Senior management

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      14K reviews
      2.0
      Oct 8, 2011

      For the first three years, challenging and rewarding, last four years, awful.

      Cataloge associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are flexible with schedules, if you kiss butt of the scheduler.

      Cons

      In the store where I work, the supervisor in charge of schedules, only gives good hours to the people who brown nose her. She feels she can do anything without reprisal. Her basic idea is to control with fear, intimidation, retribution. She does not keep information confidental. The store manager lets her do what she wants, because he does not like confrontation. Basically, the store is not a good place to work. If you complain to corporate, they want you fired, not the person screwing up.

      2.0
      Sep 24, 2011

      It's all right.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - very flexible scheduling - awesome, funny co-workers - most of management is tolerable - the work is relatively easy, depending on what department you're in - shifts always go by quickly/you're typically kept busy - decent paychecks if you're on commission and selling a lot

      Cons

      - management sucked at communicating with employees - working until 1 in the morning during the holiday season if you had a closing shift - if you work in a commission-based department, you're expected to go to these meetings every couple of months that are usually not all that helpful/beneficial - management really pushes credit apps/surveys

      5.0
      Sep 13, 2011

      It was a very good experience that allowed me to grow in many ways

      Jc penney cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly associates, fast paced environment, motivating managers, excellent quality and variety of merchandise for a great value, and many coupons and sales that save alot of money

      Cons

      Managers sometimes seem too desperate to have associates sell credit apps, It gets really busy and there is not always enough staff, for those who work commission, like I did, there is a termination policy for those who miss their standard goal 4 months in a row, which is very likely for people working few hours on the slowest days

      Viewing 13408 - 13410 of 13,525 Reviews
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      ReviewsJCPenney reviews

      Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.