JCPenney reviews

3.3

53% would recommend to a friend

(13,518 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Oct 7, 2010
Recommend
CEO approval
Business Outlook

Pros

There is a decent employee discount (20%), job is easy to understand and complete, most non-supervisor employees are nice to work with.

Cons

Rarely have I seen policies on schedules and hours actually followed. Employees are frequently verbally abused by management and customers. There is an extreme disconnect, and lack of communication, between levels of employees. Health and family come last here.

1.0
Aug 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Hmm lunch. I loved the customers and that is about it. No I also loved my co-workers we all stuck together in that unorganized place.

Cons

Where do I begin. The staying there until everyone had everything back to what it started although the morning shift did nothing. The snakes!!! The fact that some managers over did their power!!!

Viewing 13471 - 13473 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.