JCPenney reviews

3.3

52% would recommend to a friend

(13,518 total reviews)
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Marc Rosen

62% approve of CEO

35% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Apr 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits aren't fabulous, but they are better than nothing. Employee discounts Some of my coworkers were great...and the rest of them like to steal customers!

Cons

Low Pay Sometimes crappy hours It's retail. Being on commission blows, especially if you have cutthroat coworkers who like to steal customers

2.0
Mar 28, 2010

JC Penney

Recommend
CEO approval
Business Outlook

Pros

The employee discount was pretty generous. Especially during sales. When items are clearanced, the employee dicscount makes clothes and products almost free.

Cons

Some of the managers are snooty. And I've witnessed long time employees being fired for not meeting managements expectations occasionally.

2.0
Feb 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Most of the people I work with are okay. The scheduling is pretty flexible in the store I work in. The employee discount is pretty good

Cons

There are too many bosses to answer to. You never know if you may be pleasing one boss, but pissing the other ones off. There has been a pay freeze, so you don't feel compensated for the work you do, so sometimes you wonder why should I worry about giving 100%. There are too many silly little contest that goes on, It makes you feel like your in grade school, and sometimes you're even treated like that. The constant pushing of charge applications on customers becomes daunting.

Viewing 13492 - 13494 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.