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      JCPenney

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      JCPenney reviews

      3.3

      52% would recommend to a friend

      (13,518 total reviews)
      avatar

      Marc Rosen

      62% approve of CEO

      35% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      2.9

      Senior management

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      14K reviews
      2.0
      Aug 12, 2008

      I've had worse jobs.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The 20% off employee discount.

      Cons

      very little communication. too much emphasis placed on getting catalog orders and credit applications.

      3.0
      Aug 8, 2008

      If you like soap opera's you would love this job...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Right now I have none. with my job, things change daily so that is a good thing. i can pretty much work around my life schedule, however i will probably be called to work on my days off because they are so short handed.at our store associates can tell the supervisors what to do and get away with it because there is a lack of respect. there are a lot of smoke breaks and coffee breaks so that is a bonus. you can also take as long of a lunch as you want to and not get in trouble for it.

      Cons

      where I work there is a huge lack of communication and lots of incompetance...i end up making managerial decisions because our manager can't decided anything for themself! so many call offs and a huge turnover cause many problems. sometimes they will pretty much hire anyone who is breathing and able to stand on two legs. very rarely is there ever any praise for a job well done unless you actually point it out and say "hey i did this!". a lot of times you end up doing more than is required of you and for some people if they are asked they will say "its not in my job description".

      3.0
      Aug 7, 2008

      Not a bad place to work

      Sales support
      Recommend
      CEO approval
      Business Outlook

      Pros

      The other people that work there are pretty friendly and training is thorough if not too long. Better than too short though. For the most part, management is nice and gets behind their employees when they do a good job. They really try to work with your schedule, no matter how strict it is.

      Cons

      The pay is minimal. Don't really expect much more from a retail company though. Also, communication between different departments is poor as is common with most jobs, I guess.

      Viewing 13501 - 13503 of 13,518 Reviews
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      ReviewsJCPenney reviews

      Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.