JCPenney reviews

3.3

52% would recommend to a friend

(13,523 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Oct 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Employee discount is a pro

Cons

Hard to get enough hours

5.0
Oct 24, 2025

Loved the job

Recommend
CEO approval
Business Outlook

Pros

It was a great job and had a lot of great training and support

Cons

The work/life balance was sometimes challenging

3.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Open availability for schedule, nice coworkers

Cons

Short staff, parking, communication, customers

Viewing 157 - 159 of 13,523 Reviews

Glassdoor has 13,864 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.