JCPenney reviews

3.3

52% would recommend to a friend

(13,523 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Oct 21, 2025

salary

Recommend
CEO approval
Business Outlook

Pros

Great co-workers to work with

Cons

no ac, by yourself to handle a whole department, nagging about credit card applications when I was strictly online orders and returns only.

4.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy job and nice staff

Cons

Not super flexible schedule always

1.0
Oct 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Discount off Sephora and clothes

Cons

9.50 hr Seasonal employees get paid 3x more than you Did everybody else's job buy your's Health benefits below par

Viewing 166 - 168 of 13,523 Reviews

Glassdoor has 13,864 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.