JCPenney reviews

3.3

52% would recommend to a friend

(13,523 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

The manager is the best I’ve ever had.

Cons

They can’t give you more than part time hours, and expect you to sell brands that people are unfamiliar with. They also set unrealistic sales goals

4.0
Oct 3, 2025

JCP Good Company

Recommend
CEO approval
Business Outlook

Pros

good pay basic retail skills flexible hours management is relaxed

Cons

not many hours customers can be rude selling cards is mandatory

Viewing 178 - 180 of 13,523 Reviews

Glassdoor has 13,864 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.