Jacent reviews

3.0

55% would recommend to a friend

(220 total reviews)

40% positive business outlook

Jacent has an employee rating of 3.0 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Jacent employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

220 reviews
3.0
Mar 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Set your own hours/days. No weekend or evening work. Work independently. Paid for certain travel.

Cons

In recent years Jacent introduced tablets for placing orders in store. Seems like it would be a perk but they keep needing to be rebooted, they are slow so there is a lot of waiting and sometimes it does not have the updated information you need, You are limited on how much time you can spend (or get paid) in the store without supervisor consent so the tablet is fighting you in that regard. As a supervisor you are expected to cover when others quit or are out for some reason. You have no control over the hiring process except for a final interview, even if it takes them months to get you someone to interview. If other supervisor areas need help you are expected to fill in as well. Supervisors are asked for more and more reports while still doing other work but are not allowed overtime.

1.0
Sep 24, 2019
Recommend
CEO approval
Business Outlook

Pros

My original impression of this company was so good. They come across as incredibly caring and understanding. But that slowly drains away and you're left with the harsh reality

Cons

They have all kinds of reasons why what they are doing is not unusual or cruel and rotten. It's not their fault. But by the time you have put in 90 days--after your initial training period--You are suddenly hit in the face with service times that can't be met, unachievable expectations and management that is only there to cover the company's backside. You are expendable. Don't waste your time

avatar
Jacent Response
6y
We are truly sorry you are not happy with your experience as this is not what we strive to achieve. We stress to employees to communicate through the many channels we offer in order to resolve any differences quickly and make your Jacent experience a good one. If there are any specific issues you'd like to discuss, please feel free to reach out to HR@JacentRetail.com. Thank you
2.0
Oct 8, 2018

Area Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Variety in daily work. Opportunity to interact with many different people in the day.

Cons

Low pay. Top-down, micro-managed, bureaucratic management style. Threats from management are a lifestyle.

Viewing 22 - 24 of 220 Reviews

Glassdoor has 228 Jacent reviews submitted anonymously by Jacent employees. Read employee reviews and ratings on Glassdoor to decide if Jacent is right for you.