Is Jack Henry & Associates a good company to work for?

Jack Henry & Associates has an overall rating of 4.2 out of 5, based on over 1,375 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 85% of employees would recommend working at Jack Henry & Associates to a friend and 80% have a positive outlook for the business. The best reviews about Jack Henry & Associates have been left by employees working as Business Analyst , Implementation Coordinator and Manager .

Does Jack Henry & Associates pay their employees well?

According to anonymously submitted Glassdoor reviews, Jack Henry & Associates employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Jack Henry & Associates. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Jack Henry & Associates?

85% of Jack Henry & Associates employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jack Henry & Associates 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Jack Henry & Associates?

Software Engineer (52) , Senior Software Engineer (33) , Technical Support Representative (27) , Programme Analyst (18) , Project Manager (18) , Customer Service Representative (17) , Product Support Representative (17) , Fraud Analyst (16) , Manager (16) , Network Engineer (16) , Business Analyst (13) , Implementation Coordinator (11) , Analyst (10) , Applications Analyst (10) , Technical Support Engineer (10)

What are the pros of working at Jack Henry & Associates according to real employee reviews?

"Jack Henry company has a great benefit package that I believe is one of the best out there" ((in 212 reviews)); "Great work life balance and flexility with remote/hybrid options." ((in 96 reviews)); "People there are great to work with and very talkative." ((in 85 reviews)); "Used to be a great culture when leadership followed Jack and Jerry’s vision." ((in 76 reviews)); "Allowed to work from home and dress code is business casual." ((in 58 reviews))

What are the cons of working at Jack Henry & Associates according to real employee reviews?

"Jack Henry has historically allowed top tier talent to leave the company simply based on low pay." ((in 81 reviews)); "In some cases the project managers have way too many concurrent projects." ((in 49 reviews)); "No training only SOP and do it yourself" ((in 27 reviews)); "low salary and bonus conpared to other competitors" ((in 26 reviews)); "Bad upper management, makes you feel unheard" ((in 25 reviews))

What are employees saying about Jack Henry & Associates layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Jack Henry & Associates layoffs and their outlook for job security at Jack Henry & Associates in 2026.

What are the top reviewed Jack Henry & Associates locations?

Springfield , Monett , Allen , San Diego , Lenexa , Seattle , Birmingham , Houston , Dallas , Charlotte , Elizabethtown , Louisville , Atlanta , Brentwood , Kansas City , Minneapolis , Overland Park , Alpharetta , Chicago , Joplin , New York , Omaha , Oklahoma City , Indianapolis , Branson , Saint Louis , Plano , Nashville , Columbus , Cedar Falls

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Jack Henry & Associates

Jack Henry & Associates reviews

4.2

85% would recommend to a friend

(1,304 total reviews)

Greg Adelson

92% approve of CEO

80% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

4.0

Senior management

3.9

Career opportunities

3.8

Compensation and benefits

Jack Henry & Associates has an employee rating of 4.2 out of 5 stars, based on 1,304 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Jack Henry & Associates employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jan 16, 2026

Turns a bad job into a learning experience

Contract administrator

Recommend

CEO approval

Business Outlook

Pros

Mostly remote, great benefits with Vision, dental and health. Could work as many hours as needed.

Cons

Micromanaged, understaffed, worst work load, shared distribution Mailbox, trainer was overwhelmed & emotionally upset daily. No work/life balance unless you had a child.

Jack Henry & Associates Response

3mo

Thanks for taking the time to share insights while you were an associate at Jack Henry. We appreciate your candid feedback on what we do well as an organization and areas we could improve. We’re glad you enjoyed the benefits we offer Associates, including flexible work arrangements and benefits package. Providing a positive and supportive working environment where everyone feels supported to do this best work is a top priority for us, and it’s disheartening to hear you’ve felt let down by your manager in this regard. We wish you continued success in your career.

4.0

Jan 11, 2026

Great Company

Cloud engineer

Recommend

CEO approval

Business Outlook

Pros

Amazing people to work with and the company truly has your back. I’ve witnessed them use company plane to help people reach their family in emergencies

Cons

Lots of acquisitions. Slower, older culture which is expectable considering its finance and banking

Jack Henry & Associates Response

3mo

We appreciate you taking the time to share your thoughts about working at Jack Henry. We agree with you that there’s nothing quite like the people we have at Jack Henry. It’s more than a place to work – it’s a place to love what you do. We want associates to be able to do their best work how it works best for you. We understand your concerns about acquisitions and we do not take them lightly. We are committed to ensuring each acquisition is aligned with our strategic direction. We are committed to creating a positive work environment for all associates. Thanks for all you do at Jack Henry. We look forward to a bright future ahead, together!

5.0

Jan 7, 2026

Great!

Contract analyst

Recommend

CEO approval

Business Outlook

Pros

Best company I have ever worked for!

Cons

I can't think of any cons.

Jack Henry & Associates Response

3mo

Thank you so much for sharing your experience at Jack Henry. We agree with you that Jack Henry is the best place to work! Thanks for your continued commitment to doing the right thing and doing whatever it takes – and we hope you’re having fun while you’re at it.

Viewing 16 - 18 of 1,304 Reviews

Jobs at Jack Henry & Associates

Software Engineer III

Allen, TX

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IBM i System Administrator III

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