Jacobs reviews

4.0

81% would recommend to a friend

(7,761 total reviews)
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Bob Pragada

90% approve of CEO

68% positive business outlook

Jacobs has an employee rating of 4.0 out of 5 stars, based on 7,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jacobs employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Sep 3, 2019

Lots of Talk

Recommend
CEO approval
Business Outlook

Pros

- Lots of smart, hard-working people making a difference. - Great "thoughts" around mental health matters and diversity and inclusion.

Cons

- Some corporate functions (HR, IT, Finance, etc.) are worked past exhaustion; too much work and they are constantly cutting staff - Launched mental health matters program to compliment or expand on their safety program (BeyondZero). Would be great except while leaders are preaching take care of yourself and we take care of our people out of one side of their face, they are barking get more done with less staff and less money from the other side... Then when you're used up and exhausted, they lay you off.

1.0
Nov 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Good teammates who are talented and fun to work with, but all of them are resigning leaving only the employees who couldn't do any better behind. There used to be other pros like large annual training budget and bonuses for certifications, but Jacobs took those away when they acquired Blue Canopy. Since the acquisition employees are no longer forced to hear the previous owner hold them as a captive audience at company events where she offers surprise performances of herself genuinely trying to sing rock songs well but sounding more like Gilbert Godfrey playing Iago in Aladdin; though it was a welcome relief from her maniacally laughing at her on jokes. This and am improved 401k with 1:1 matching up the 6% with immediate 100% vesting are the only two good things to come with the acquisition.

Cons

Incompetent management chases employees out the door while incompetent recruiting fails to attract new talent, all while Jacobs is taking away benefits and forcing all to endure their clunky transition from Blue Canopy to Jacobs. With all of the clashes and distractions between management and employees, the customers are the ones who really pay the price. Management puts employees second to last and customers dead last. They would rather deliver nothing and spend their time creating reports that show how valuable their work is than actually give the customer what they're asking for, even when their employees want to deliver it. Managers undermine their employees ability to be effective, and rather than giving clients what they're asking for they want their employees to give them what the managers think they need, often against client wishes, which puts the employees in an awkward position. Meanwhile the only thing management really wants of employees is for them to shut up, keep seats warm, and bill...even when they're not at work. When a problematic employee is hired, often against the recommendation of all of that employees interviewers, rather than management managing the employees performance and leading them to improvement, they lash out at any employee who speaks out with issues about them doing things like damaging client systems or fraudulently billing the client. While they protect the problematic employees expecting nothing of them, they ride heavily on the employees who are willing to do work to compensate for their problematic teammates. They employ incompetent management at the cost of employees well-being until they can't anymore. In one such case they protected a manager who had countless complaints against him from employees and other managers. In the end they only fired him after they found out he was violating his non-compete and possibly stealing proprietary information. It's a pattern of protecting the people who aren't performing at the cost of the well-being of those employees who are, the client, and even the company for that matter. I would have said their PTO plan lagged behind competitors in the Cyber Security space, but that was when they offered 15 days PTO annually for the first three years and then 20 days annually after that. With the Jacobs acquisition though, they've moved that from 3 years to 5 years, and made it not only effective for new hires but also for current employees who had been there for years.

1.0
Mar 7, 2018

Dysfunctional work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm a former CH2M employee, and I have great memories of my time there. When Jacobs acquired us, I did my best to wait and see what would happen and how I would feel about the company. The pro of the acquisition is that Jacobs paid long-time CH2M employees and retirees well for their stock.

Cons

--We went from having a woman CEO who cared about diversity to nearly all-male leadership. --There is/was no communication about what is happening. People are anxious, demoralized, and unhappy. --Some of the people put into very high-level positions are horrible leaders. Dysfunctional, dictatorial, and uncollaborative. They are not creating a positive, fun workplace at all. --In recent years, the things CH2M HILl cared about in the past--sustainability, diversity, positive morale, creating a fun and motivating workplace--were dumped because of poor management and lack of investment in these values. Jacobs supposedly acquired CH2M because they thought we were a culture fit, but I've seen no genuine investment in these attributes...in fact, they are being further eroded. --CH2M had a big emphasis on "selling the company store." Jacobs, being so big, is like 3-4 smaller companies. The silos are hard and impenetrable. It is not one company--instead it's 3 separate companies, and everyone does their own thing.

Viewing 34 - 36 of 7,761 Reviews

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