Jacobs reviews

4.0

81% would recommend to a friend

(7,764 total reviews)
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Bob Pragada

90% approve of CEO

68% positive business outlook

Jacobs has an employee rating of 4.0 out of 5 stars, based on 7,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jacobs employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jul 12, 2017
Recommend
CEO approval
Business Outlook

Pros

There are some good business units within Jacobs. Jacobs has lots of opportunities as long as the business pipeline stays full. Lately, there has been lots of focus on engineering work, so they will have a demand for engineers.

Cons

Mediocre benefits, schizophrenic corporate execution, behaving like a small business, behaving like a "body shop" where people are a commodity asset, and senior management p*ssing in the wind and calling it rain are just some of the cons. In fairness, the company is currently experiencing a massive restructuring that may fix some of the issues. Jacobs Old was generally made of logo-ly integrated business units that had differing policies and benefits (depending on the cost base that was used during the work proposal). Jacobs New SEEMS to be aligning the business under some sort of vertical, but I don't know what the final product will look like. Executive management is attempting to engage with line level employees using emails and the company's blog capabilities on Jacobs Connect. JC was largely an attempt to preserve corporate IQ as personnel came and went from the company. Today, it is more like Facebook for the company, where the autocrats post about "whats going on" but few line level employees will engage in dialog that will produce results...and even fewer really care about "whats going on" in the trenches. Corporate values are under attack at Jacobs as the company has changed from three (People are our greatest asset, Growth is an imperative, We are Relationship Based) simple values to five more complex ones. In the new Jacobs, "People are the heart of our business". Great news, but people are no longer their greatest asset...and it shows. I had nearly 8 years with the company, but - in the end - was not valued by local management and allowed to leave. No one from management even said thank you or walked me out my last day. There wasn't even a check out form. I literally left whatever needed to be turned in at my desk and walked out at the end of the day (5PM). This isn't the only place where field management's execution of the corporate values are hit and miss. Jacobs is a largely safety based company (another value "(Jacobs) values stand on a culture of safety and integrity"), but local management at my facility consistently ignored problems that were dangerous to life (allowing water condensate to be stored in the walking path of unsecured, high draw power cords, allowing cords to be zip-tied to ceilings). Clearly not safe. Numerous SORs (a Jacob's safety thing) were completed documenting the issues and were ignored. Jacobs also values its people, but - again - examples of how it selected persons to keep and which to let go. To be fair, all of these cons were at my last assignment with the company. The other BU's that I worked in were not like this, only this one. I'm not sure if this is indicative of the direction other BU's are going or just this one.

3.0
Jan 26, 2017

So-so

Recommend
CEO approval
Business Outlook

Pros

Great teamwork and leadership in my small unit of this massive company. Decent pay. Good hours. Good job security where I was at.

Cons

Good luck getting promoted from within. I left because they wouldn't give me the job I wanted after they paid for all my extra training. Their "beyond zero" program is a joke. I was there over 5 years and never even had the training. They like to say they "care about their people" but will throw you under the bus the first chance they get. They're so busy acquiring other companies they don't care about the employees they have.

1.0
Jan 17, 2017

Do NOT work for Jacobs.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros for Jacobs.

Cons

Health Ins. is the cheapest plan they could find, MA health is a better plan than the plan they provide. Don't be fooled, Sick Time isn't really provided for it's employees. Sick time is actually time taken from your earned PTO time. Regardless of whether or not a state of emergency has been issued during winter months Jacobs remains open and you have to use your PTO in order to not go into work and still get paid. They only give the four major holidays off that they are required by law to give. While I applaud Jacobs for wanting to improve and empower the women that work at Jacobs, it should not however be a required that you must be a mentor or a mentee. I have no desire to become either.

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