Role specific:
-Coverage is rough. You can have someone try to handle the on fire stuff but a lot of the work has to be proactive to be effective so you are punished when you take any time off.
-No off-switch. The role has no standard hours, they would like you to work 8-4, 9-5 but since it 's salary you will work long past when you get back home or sign off. It used to be more manageable but with the market getting rougher, you put in time like a car salesman. I didn't realize how little time I was spending with family.
-Changing goals and more difficulty in reaching them. While I was there at first it seemed like goals were typically reasonable for territories/market. It wasn't perfect but wasn't crazy. But that last year...we completely changed product structure after goals were set which made them much harder to reach and not much sympathy or support to get there. Just work longer hours and make it work.
- At one point we were provided temporary goals that came with money to make up some of the difference however those were yanked away shortly before payout and after the work was done. We were told it was unexpected only to find out the same thing had been done to another team 3 months earlier in the exact same way. When the teams demanded a reason, we were told it costed to much and provided rough numbers which were actually under what we told them it would cost when this idea was brought forward. Very poor planning and dishonesty by upper management on this.
Companywide:
- New CEO brought in a different culture. Numbers matter, people don't. If you don't like it, there's the door.
- Pay is under market by at least $20k per role. That used to be justified because of the good culture, PTO and remote flexibility. That's gone. A few years ago I believe Jamf also got in some trouble for seriously underpaying several roles that may have been related to discrimination cases.
-The Tech had been falling behind for a while. It's still a good product but depending on needs there are better out there. Upper management would also close their ears, insisting that some tech enhancements weren't needed when the market clearly screamed for them and sales got in trouble when they couldn't win against another product that could do more. I believe they've gone back and started implementing those but it's years late to the game.
-Underhanded tactics for layoffs, return to office, cuts to benefits and coverage. In general it doesn't feel like promises can be kept by upper management here.
-Upper management in general seems out of there depth, directionless on where to go next and unwilling to take chances and invest in people. They seem much more closed to ideas from others. It feels like Jamf is being set up for a cash grab so they can get out of the game with some money and start over elsewhere or retire.
